Privacy Policy
Last updated October 11, 2026
Order and contact information
Waki's Cookies collects the contact details, order information, and fulfillment information you provide to process purchases, payments, partner requests, and customer support. Payment processing is handled by our payment provider; do not send payment-card information through SMS.
SMS order updates
SMS is optional. If you choose it, we record your mobile phone number, your consent or declined preference, the date and time, the form source, and the consent wording and version. Order-status messages may cover receipt, payment, preparation, pickup readiness, delivery progress, and completion. Message frequency varies with order activity. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help once messaging is active.
Use and sharing
We do not sell mobile phone numbers or share mobile information or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. SMS consent is used only to provide the requested order updates. Service providers that deliver messages or operate the website may process information only as needed to provide these services.
Access and retention
Access is limited to authorized business personnel and service providers. We retain order records and consent evidence for order management, support, and compliance. Contact us to request access, correction, or deletion of your information; some records may need to be retained to meet recordkeeping obligations.